Leading managing general agent (MGA), Commercial Express, has launched a revamped Training Academy, after experiencing unprecedented success since it launched its one-of-a-kind complimentary training scheme for brokers in early 2015.
Currently, Commercial Express is the only MGA in the UK to offer a comprehensive set of training courses completely free of charge for insurance agents and independent brokers. In the past year Commercial Express has delivered courses to over 600 agents, resulting in a 48% increase in policies incepted and a 35% increase* in quote activity amongst brokers who have completed a Training Academy course.
The revamped Training Academy features six courses, each 90 minutes in length and designed to be interactive whilst delivering crucial, up to date information on broker specific products. Each course is also designed to be completely flexible, allowing brokers to tailor the time, place and content of their course to suit their individual needs. Plus, to complement the training, Commercial Express has also produced two product video guides for brokers to access and refer to whenever they need a quick refresher.
Duncan Pritchard, CEO of Commercial Express, commented: “Our Training Academy is designed to deliver comprehensive training to brokers which enables them to improve their working practises and generate more business in a quicker time frame.
“Commercial Express’ business is built on and continues to grow through delivering the best, industry leading service to our brokers, and our Training Academy was designed to do that. Our initial launch was to test the appetite, and it proved very successful. After gaining feedback from all our clients following our course, we have now revamped the offer to ensure it really hits the nail on the head for every broker that embarks on a course and we are looking forward to inviting our next group of delegates.”
Following each training course, delegates are invited to take an optional test which will determine the level of knowledge they have gained through the course, after which they will be handed a certificate dependent on their score.
Additionally, all new agents who join Commercial Express will be automatically enrolled on a Training Academy course within four weeks.