The independent travel agency, which is a managed service travel partner of Brilliant Travel, has been formed by Kaye Bradley after she spotted an opportunity within Worcester to offer locals truly customised holiday options.
The travel agency is located within a rural village shopping centre, and has already started to build up a customer base from those who visit the garden centre there. Travel Kinect specialises in providing bespoke, tailor made holidays and cruises.
Kaye has over 25 years of experience working in the travel industry, and has worked overseas and operated at managerial level across a selection of travel businesses. She is now excited to introduce her unique travel proposition across Worcester and surrounding areas in 2017.
Kaye said: “Travel Kinect will provide customers with a flexible and tailored approach to holiday planning and will essentially be a one stop travel shop for all customers. Booking a holiday is a significant investment, therefore we have positioned ourselves to ensure customers receive complete support throughout the full booking process.”
Brilliant Travel is a division of the award-winning Barrhead Travel group, and works with independent travel agents and homeworkers to support and build their businesses and provide the best holiday experiences for their clients. Kaye began her business as a homeworker, and the support she has received as part of the team has helped her make the transition into owning her own branch.
Kaye said: “Working with Brilliant Travel gives me access to a huge range of holidays at the best prices for my customers, which allows me to provide a premium service.
“We also receive continuous business guidance and access industry-leading technology, and thanks to being a Brilliant Travel member, Travel Kinect has received full ATOL capabilities which is proving absolutely invaluable. Becoming a partner has really helped me find my feet and get my business off the ground.
Kaye feels that her extensive experience working with both customers and tour operators has given her a definitive insight into what makes a holiday special.
She added: “For me it is not about one holiday – it is about a lifetime relationship with that customer. My experience has offered me the ability to adapt my techniques to suit each and every person so that they feel comfortable. That’s what makes Travel Kinect different.”
Linda Pyle, Barrhead Travel’s managed service travel partner and homeworking director, said: “Our Brilliant Travel business continues to go from strength to strength – with 31 members now having independent stores. Kaye is passionate about her business and her customers and we’re delighted to be working with her to build Travel Kinect as an agency.
“Her tailored approach to every holiday and customer offers a unique experience for everyone that visits the store and I’m certain that this is what will make Kinect Travel a success in the coming years.”