Mr Electric Birmingham North is among an elite team of nationwide champions chosen by O2 to start installing the smart systems and software for “O2 Home” in homes across the region, before the technology is rolled out across the rest of the country.
Based in Lichfield Road Industrial Estate, the company is one of only two firms in the West Midlands which will be able to supply and install the all-digital, fully integrated, wireless home automation system.
O2 Home is launching to UK customers in specific regions of the UK in 2016 and 2017 offering the ability to enjoy the everyday benefits of smart technology in their homes. It will allow people to control their heating, lighting, locks and a number of other smart home devices through a single app on their smart phone, tablet or computer, accessed wirelessly from anywhere.
Owner of the Tamworth Mr Electric franchise, Jeff Longley, said: “This is quite a feather in our cap and is a testament to our reputation for providing a high-quality service.
“We have been chosen as approved installers by O2 Home. We will be marketing it to our database of clients and then supplying and fitting it in homes across the West Midlands. We will provide feedback from staff and customers to help ensure the installation process is a fantastic customer experience when O2 Home roll-out nationally.
“We are very proud to have been asked to do this by O2 Home in recognition of our excellent record of customer satisfaction. We have already fitted over 1,000 smart thermostats and this is the natural evolution – full scale home automation systems operated from the mobile phone. This puts us at the forefront of home automation.”
The Mr Electric team of installers are currently receiving full training on O2 Home and will then be ready to bring the region’s homes into the 21st century.
O2’s Director of Digital Development, Katy Liddell said “As a customer-focused organisation, O2 understands the limitations that an analogue home poses to our customers. O2 Home uses real, usable digital innovation to empower customers, giving them flexible control over their homes and giving them the peace of mind which comes from knowing everything is fine at home, even when they can’t be there in person.
“O2 Home work with best-in-class product manufacturers, bringing the very best connected home technology to their customers, and we also work with specialists who have established expertise within peoples’ homes. That’s why we’re delighted to work with Mr Electric to link their highly-regarded installation services with the O2 Home service.”