Regional shopping centre bags new management duo

Cannock Shopping Centre has found the perfect fit for its management team, following the appointment of a new centre manager and centre administrator. The duo have joined Cannock Shopping Centre at a crucial time as the town recently unveiled an ambitious masterplan.

Susan McCarthy has returned to her family’s roots in Staffordshire to take up post as Cannock Shopping Centre’s new centre manager. Joining the team from the Roebuck Shopping Centre in Newcastle Under Lyme, she is keen to build on the centre’s reputation as a staple of the town’s retail offer. Having worked in tourism and town centre management – after moving from South Africa where she was a nurse – Susan is passionate about Cannock Shopping Centre remaining at the heart of the community.

“I am so excited to join the team at Cannock Shopping Centre and I can’t wait to get stuck in, meeting our retailers, customers  and neighbours, and working with them to keep the centre a vital part of our community,” Susan commented.

“This is a really exciting time for Cannock, with us hitting headlines for all the right reasons, and I am very proud to be joining the team. Being manager of a shopping centre means coming up with ideas all the time; you need to have a creative flair, as well as a vision of how you fit in with the rest of the town. This is absolutely my focus for the coming months – looking at how best to raise Cannock Shopping Centre’s profile and make it a great place to shop for the community, as well as new visitors,” Susan continued.

Also joining the management team is Terri Wall, the new centre administrator. Originally from Birmingham, Terri has lived locally for over 20 years and is a regular shopper at the centre, with a passion for putting Cannock on the map. Her previous roles include community liaison for a local charity in Walsall, business support manager for a local authority, and marketing for Birmingham Airport.

“I am bringing a wealth of experience with me to the role and I cannot wait to work alongside retailers, shoppers and partner agencies across the town to help make Cannock Shopping Centre a place where people want to be!” Terri added.

The female duo joins the top team at Cannock Shopping Centre, which has over 30 stores including Argos, Bright House, Costa, New Look and Specsavers. It is also home to some of the town’s most celebrated independents, including Crazy Daisy, Fashion Factory, and Trendy Tanya.

Located in the heart of Cannock, opposite Cannock Bus Station, it remains the focal point for retail in the town centre and welcomes around 4,000,000 visitors each year.

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