Bus drivers at National Express West Midlands are receiving the best ongoing training in the UK according to the Learning and Performance Institute. The region’s biggest bus company picked up the best ‘Internal Learning Project of the Year’ for the work it does to help get new recruits obtain advanced driving licenses and for the ongoing training opportunities that the company’s 5,500 local staff enjoy.
National Express West Midlands’ training centres in Walsall and Birmingham give 4,000 drivers a year the advanced skills needed to get behind the wheel of a bus and also offer accredited programmes via Institute Leadership Management, in addition to many other specialist skills training courses for all existing staff.
The programme that wowed judges highlighted the journey of development training that the department had taken, the Driver Quality Monitoring Assessment process and its impact on license acquisition, plus the existing practical driving courses.
The centre, which is widely acknowledged as the industry leader in the transport sector, employs 40 people who both train and monitor all of National Express West Midlands’ drivers.
Mark Simcox, Head of Training & Driver Recruitment at National Express West Midlands said:
“We are delighted to have been recognised as not just the best in the transport industry but the best across all employers in the UK. We are constantly working on new ways to improve the training received by our drivers and to help them continue learning during their time with us.”