From taking calls about repairs to quantity surveying

Carly Winch

Wanting to know more and networking has set Carly Winch on the path to achieving her second degree.

Trainee surveyor, Carly, has started her new role where she will learn the ropes on the way to being a chartered surveyor and with a new degree in quantity surveying.

After starting two years ago as a customer service advisor in the Customer Hub, taking calls about repairs, she worked her way up to an administrator role in the assets team, and on to her new role.

Carly said: “The hub was the perfect place to start, I was taking calls about repairs so it was a natural progression for me to becoming a surveyor. Now I look at the decoration of our properties, to make sure the internal and external decoration is up to scratch.

“I started thinking about being a surveyor as I got into the role in the hub. I have a degree in Early Childhood Studies and worked with people with dementia before coming to Midland Heart, so it has been a career change.”

It was not without her own drive and determination that she was offered the role, which came at the perfect time.

Carly said: “I am a person who always wants to progress and I had fancied coming into the surveyor role and had been looking at courses before this role came up so it was the perfect opportunity for me.

“I get study days where I attend university for lectures, the rest of it I plan my own time.  I use the study day to do my uni work.

“We are really lucky that Midland Heart are putting us through a five year degree, and another six months to a year to get Chartered.

Her advice to those looking to follow her career path is to “work hard and get to know people. If I don’t know something, I need to find the person who does, so you need to get your face out there to people and get experience. There are so many people who will help you here at Midland Heart, whether it’s spending a day with them or helping you understand different jobs.

“The career progression has been so good here. The career opportunities you have are wide ranging. They are a really good company to work for, they have never said no to me when I have asked to develop. The company is very invested in us.”