The Wootten Park Hotel has won the title for Best Hotel in the West Midlands in the HotelsCombined Recognition of Excellence awards 2017. The Recognition of Excellence is an annual award announced in the first quarter of every year, with 2017 its inaugural year.
Located in Henley-in-Arden, Wootten Park beat 2,082 other properties in the West Midlands area available via the world’s leading hotel price comparison platform, HotelsCombined. The Wootten Park Hotel was originally shortlisted along with 10 other properties for outstanding customer satisfaction and averaging a rating of between nine and 10 in guest reviews.
Situated in its own 360 acre valley, the 450 year old farmhouse has four luxuriously appointed king en-suite bedrooms with views over the countryside and gardens. The farmhouse stay also offers accommodation for wedding parties in the Bakehouse, as well as cosy glamping pods in summer months.
Paulina Krolikowska, the Recognition Manager for HotelsCombined UK says: “The Recognition of Excellence awards celebrate the very best accommodation for delivering exemplary customer service. We are proud to name Wootten Park as the top place to stay in the West Midlands as they most consistently scored 10 out of 10 points compared to the winners’ average of 9.4.”
She added: “With such a wealth of high quality hotels and accommodation of all shapes and sizes in the West Midlands, it’s noteworthy to see a property that offers a variety of accommodation take this accolade in the first year of our awards.”
The Recognition of Excellence awards are chosen based on a unique methodology, making them the first hotelier award of their kind in the UK. Winners are chosen following detailed analyses by a team of data experts of several customer feedback points including quality and consistency of guest reviews, customer ratings, the absence of recurring or unresolved issues, blogs, forums and social media posts.
Krolikowska said: “The awards allow winning properties to stand out from their competitors, especially in tourist areas with lots of accommodation options. Customer service is an excellent measure of success in the hotel industry, and the awards also provide a reliable benchmark for prospective customers to use when booking accommodation. Our Recognition of Excellence is an endorsement of consistent quality that enables travellers to book with confidence.”