Coventry’s Lower Precinct has, once again, been recognised for its dedication to delivering a great customer experience by picking up a ‘Platinum’ grade award for its toilet facilities by the coveted ‘Loo of the Year Awards’ 2017. This comes just weeks after the centre received a Green Apple Waste Management award for effective environmental projects.
Lower Precinct will now not only be attending an inaugural ceremony at the Houses of Parliament on 6 November for its dedication to waste management, but also be attending the esteemed ‘Loo of the Year Awards’ at St Johns Hotel in Solihull on 8 December, to be commended on its excellent toilet facilities within the centre.
A panel of Loo of the Year inspectors judged a range of criteria – from signage and communication, to cleanliness, sanitary condition and accessibility. Earlier this year, Lower Precinct invested in its facilities, updating the overall appearance of all female, male and baby changing facilities, and ensuring the best possible accessibility.
Nicola Cormell, Centre Manager at Lower Precinct, said: “We are delighted that our toilet facilities have been graded ‘Platinum’ by the Loo of the Year judging panel. It’s great that our cleaning and operations teams have been recognized for their hard work in providing on site facilities that exceed customer expectations. This is the first time that we have put the centre forward for these awards, so to receive recognition the first time around is a real achievement.”
In addition to the Loo of the Year victory, Lower Precinct was also recently recognised for its waste management initiative by the Green Apple Awards; an annual event that rewards and promotes environmental best practice across the UK. The centre’s dedicated initiative for waste disposal is used across the shopping centre – by all retailers and service providers – and last year saw over 30 tonnes of waste recycled, which accounted for 89.1% of the centre’s total waste. The centre also recently invested in a new compactor to increase the recycling of plastic wrapping, working alongside the existing compactor used for card and paper; both of which maximize productivity.
Adding to the trophy cabinet, Nicola concluded: “As a centre we are advocates for the local environment and we have invested a lot of resource into our waste management facility, particularly engaging all of our retailers to support the project and adhere to our practices. I am thrilled that our efforts are not only making a real difference to the local environment, but are now being recognised nationally. It has been a great couple of months for the Lower Precinct team and we’re honoured to have picked up two esteemed national awards.”