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Midlands based security firm wins shopping centre contract

 

Premier Security Services, which specialises in tailored security services in both commercial and retail environments, will deliver a comprehensive range of essential security services to Fosse Shopping Park from April 2010.

As part of the contract over ten Premier employees will provide services including: First Aid and Fire Warden Support, Control Room operatives and Customer Support personnel.

Fosse Park were looking for a security partner who could deliver a customer focused and professional front of house security service with the ability to create a excellent lasting impression of Fosse Shopping Park.

As specialists in providing front of house security personnel, Premiers’ management team will be able to provide additional customer care and security related training to enhance the shopping experience of Fosse Park customer’s, while bringing value for money and a flexible approach across the retail security contract.

Kathy Murdoch, Centre Director at Fosse Park, comments: “The shopping experience our customers receive when visiting Fosse Park is critical to the business and we place significant importance on the ability of our security contractor and their team to create and maintain a safe environment for our customers. Both the image they create and the levels of customer care they provide form a strategic part of our business objectives. During the tender process, Fosse Park was particularly impressed by the emphasis placed by Premier on its approach to employee welfare, training and customer care. Premier secured the contract against stiff competition from a number of national security and facilities management companies and we look forward to the commencement of the contract with Premier and the changes it will bring.”

Andrew Hallam, Managing Director, Premier Security Services, commented: “As one of the most respected and successful regional security providers, we will play an integral role in maintaining a secure environment at Fosse Park. We are very pleased to be a part of this successful project and look forward to fulfilling our security responsibilities to the highest possible standard. We are delighted that this contract was awarded to a local contractor and look forward to working with the Fosse Park management team and their customers.”

 

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