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The Heart of England NHS Foundation Trust Signs £7 Million Contract with EDM Group

Pictured: (l-r)  Lord Philip Hunt, Chair of Heart of England NHS Foundation Trust, Lesley Conner, EDM Group's Business Development Director, Andy Laverick, IT Director for Heart of England NHS Foundation Trust, Sam Ferguson, CEO of EDM Group

The Heart of England NHS Foundation Trust has signed a five year contract with EDM Group to digitise millions of patients' medical records across its hospitals and clinics.

As part of the £7 million contract agreement, more than 360 million archive images and thousands of daily files are being tracked, transported, captured and scanned by EDM Group, one of the UK's most experienced information management providers.

Using a large team of trained preparation staff, as well as state of the art software and scanners, the digital images and data are transferred onto the Trust's secure online workflow system which allows authorised clinicians instant access to medical records. 

Speaking on the new contract, Andy Laverick, IT Director for Heart of England NHS Foundation Trust, said: 

"As one of the largest Trusts in England, the digitisation of records is part of our ongoing commitment to drive up standards, putting patient care and safety at the heart of everything we do. Not only will using this new system enhance the overall efficiency of the Trust, it will also help to reduce costs and increase the security of our patient files."

EDM Group has implemented a daily schedule of document collections from three of the Trust's sites. To meet compliance requirements EDM Group has provided local facilities for Trust staff to scan bar-coded file covers as they pack files.  This is then supplemented by EDM Group staff who also scan and pack files, from which point the location of every packed file is known. 

Documents are then booked into EDM Group's tracking software, with section-level header sheets created to facilitate indexation at section level when the documents are scanned and uploaded onto the Trust's electronic document management system. Images and data are securely transferred via dedicated leased lines between EDM and HoEFT.

In order to meet the Trust's service level target for urgent admissions, EDM Group also provide a rapid response service in which records are retrieved and scanned and made accessible within two hours according to need. 

Commenting on the service, Sam Ferguson, CEO of EDM Group said:

"EDM Group has vast experience of working with NHS Trusts so we are therefore delighted to be awarded this contract. We believe our success was, in part, due to our capacity to meet the project timescale, as well as the quality of our solution which addressed all compliance issues at a competitive cost."  

As part of the procurement process EDM became one of three shortlisted companies bidding for the contract.  

Commenting on the procurement process, Lynn Duggan, Medical Records Manager at the Heart of England NHS Foundation said:

"When undertaking the procurement process we wanted to secure a partner who not only represented the best value for money, but could also securely process the large volumes of documents with exacting auditability and traceability. EDM Group ticked all of these boxes, and more."

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Article published by Midlands Business News on 18 January, 2012

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Articles submitted by EDM Group:



  • EDM Group Crowned ‘The Best Place to Work’ - click to read
  • Leading information management provider EDM Group acquires Filing Plus - click to read
  • The Heart of England NHS Foundation Trust Signs £7 Million Contract with EDM Group - click to read
  • Sala International and EDM Group announce merger - click to read
  • UK Banks urged to review business processes - click to read
  • EDM Group appoints new Business Development Director to drive forward future growth - click to read
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