Pictured: (l-r) Ian Crompton, head of healthcare banking services for Lloyds TSB Commercial, Pat Langley, chief executive of Apolline and Caron Best, operations director for Apolline

Senior healthcare relationship mangers from Lloyds TSB Commercial have attended a specialist training event in Birmingham to ensure they have a sound understanding of the new Care Quality Commission (CQC) general practice registration requirements.

Although the introduction of CQC regulations for GPs has been delayed until April 2013, 12 Lloyds TSB Commercial specialist healthcare relationship managers completed the training course to gain a firmer understanding of the support and guidance that medical practices from across the UK will need from their bank in order to assist their preparation for registration.

As part of the new legislative changes, medical practices will have to demonstrate compliance with the regulations, and must notify the CQC of any change in partnerships. 

The training session was led by Apolline, which provides medical and dental practice teams with guidance and support in all matters relating to regulatory compliance. 

Led by Apolline's Chief Executive Pat Langley, attendees learnt what compliance is and how to measure it, and how the relationship managers can explain the upcoming changes to their GP customers, many of whom may not be fully aware of what the CQC regulations will entail from both a regulatory and a financial perspective.

The move to bring GPs under the jurisdiction of the CQC follows the introduction of the new regulations for both private and NHS dentists in April 2011.

Ian Crompton, head of healthcare banking services for Lloyds TSB Commercial, said:

"The UK healthcare sector is experiencing a period of unprecedented change, and the introduction of the new CQC regulations presents both a challenge and an opportunity to those working in it to support society with vital services.

"By providing this Apolline training to our senior healthcare managers we hope to instil our specialist team with a sound understanding of the impact that the regulatory change is likely to have on our GP customers. In turn, this should ensure that we are better positioned to offer guidance and support to enable GP practices to feel more confident in meeting all the necessary CQC requirements."

Pat Langley, chief executive of Apolline added: 

"Our objective is to deliver comprehensive, bespoke and informative training and support to dental and medical practitioners, as well as business advisers operating within the healthcare sector in all matters relating to regulatory compliance, including CQC.

"Like dentists, it is essential that GPs are made fully aware of how much the CQC will affect their practices in the future and of course, their banking and finance structures will form an important part of this. By undertaking this training well in advance of the regulatory changes, Lloyds TSB Commercial is ensuring that its healthcare team is well informed and prepared to support customers as appropriate."