A major local authority has identified CogendaWorks, the integrated collection and litigation software system, as the resolution of its year-long search for a product that will provide an efficient management tool for the whole of the process.

Currently in talks with the company to evaluate a 400 user system, the authority had all but given up the search for a fully integrated system when they were made aware of the CogendaWorks launch.

Paul Husband, Managing Director of Cogenda, says that all local authorities are aware of the need to ensure maximum collection in an efficient manner. "Now, more than ever, councils are under intense pressure to maximise revenue, collect unpaid debt and do all this with reduced resources.  We believe that CogendaWorks ability to deliver efficient end-to-end management throughout the collection and litigation process may well be the tool that enables them to achieve this".

Overcoming any nervousness for local authorities about a "new" system is something the company is keenly aware of. In response, Paul Husband points out that the system has been ten years in development, what's more; "Capgemini has been running the CogendaWorks system as part of its service agreement with a very large international company. We can also demonstrate a 35 user system which has been fully operational for over a year".

The company believes that users will also be influenced by the speed of installation for the system, an "out-of-the-box" solution that is stated to work on day one without the requirement for re-programming to match existing business requirements. System benefits are described as including faster response times, improved communication and optimised management time.