Birmingham-based health insurer BHSF has again excelled in its
service provision, according to latest satisfaction results.
The Birmingham Insurance Institute collated replies to three
independent surveys among customers, corporate clients and
intermediaries and findings showed high levels of satisfaction.
David Nuttall, BHSF HR and Operations Director, said: "To have
those customers surveyed say they are happy with the service and
products provided (98%), find it easy to make a claim (99%), enjoy
value for money (98%) and would recommend BHSF (98%) is great
recognition for us.
"All of these figures show an improvement on our previous
survey, which demonstrates the commitment of BHSF to continually
seek the best for our customers. These all-time high figures are a
credit to all our colleagues.
"We always aim to find new ways of working and this approach,
together with the survey results, reflects our commitment to
seeking continual improvement"
Chief Executive Peter Maskell endorsed the findings, saying: "We
never rest on our laurels and these results are testament to that.
We work very hard to ensure our customers, corporate clients and
intermediaries receive only the highest levels of service.
"Any company or intermediary looking for an organisation to
provide quality health insurance and employee benefits products
combined with high standards of service should look no further than
BHSF."
For more information about BHSF, please visit their website
here: www.bhsf.co.uk