CM2000's award winning CallConfirmLive! electronic monitoring system has logged its 200 millionth call.

A move by Local Authorities to manage their Homecare costs more effectively and bring greater transparency and accountability to care delivery has led to a huge increase in the number of Councils using electronic monitoring and related services. CallConfirmLive! is now used by 69 Councils and over 600 Independent Homecare Providers around the UK.

Launched in 1999, CM2000's patented landline based system won the Queen's Award for Enterprise in the innovation category. Since then new mobile phone based monitoring options have been added to satisfy the needs of reablement services and reflect wider changes associated with the Personalisation of Adult Social Care. 

Not only does electronic monitoring bring tangible efficiency and cash savings but it also provides safeguarding benefits for vulnerable people and care staff working remotely.

The 200 millionth call was logged by Mrs Balbir Kaur of Always There Leicester who will be rewarded with champagne, flowers and £200 of Red Letter Day vouchers.

Peter Longman, Managing Director of CM2000 said "Every week CallConfirmLive! logs over 1 million calls across the UK. Reaching our 200 millionth call demonstrates how significant electronic monitoring has become both as a quality assurance and efficiency tool. We look forward to continuing to offer innovative technological solutions which support the crucial work of the care sector."