Pictured: Sally Yandle
The new Managing Director (MD) of Telford-based the Complete
Group has praised the continued improvements in the high quality of
care supplied by the company since her appointment a year ago.
Sally Yandle joined the country's leading care provider
following 25 years working in the service industry, including many
years as a Global specialist in recruitment and the Operations
Director and Senior Director of a large national company.
In recent years Sally has worked in key areas including health,
complex healthcare, domiciliary care and learning disabilities.
She said: "Quality is everything and I believe we offer that in
abundance.
"We have made significant improvements during my first year as
MD to make sure we are the first choice for the conditions we
manage.
"A safe clinical approach is a high consideration for us and a
key part of our core values. We aspire to offer a flexible, cost
effective approach, making life easier for all.
"I am committed to continually evolving our services to reflect
new developments and best practice to support our mission statement
which is to enable people with severe disabilities to live an
independent life within the community by providing them with the
highest quality services that fully meet their chosen
lifestyle."
She added: "Thanks to the support of our parent company Housing
21, The Complete Group is a stable and secure organisation.
"Over the coming months and years, our focus will be on
investment - investing in the training of our staff and in our
services so we can continue to provide the high quality care our
clients are used to and offer them even more."
The company supplies tailored complete care packages for
disabled people with spinal or brain injuries and other disabling
conditions, such as cerebral palsy, multiple sclerosis and muscular
dystrophy.
With the independent care sector facing immense challenges
including competing with public sector services, working with a new
model of NHS, and the fragile economic outlook, Sally says the
Group is well prepared to offer flexible plans.
She said: "With the current pressures on the economy, we know
that money is tight everywhere.
"At The Complete Group, we understand the need for flexibility,
with the cost of services considered and tailored for the
individual.
"We are committed to providing the best quality of care in the
face of the harshest economic climate."