Pictured: Abdul Mumeen (left) and Jagdeep Cooner outside
their offices in The Qube
Leading Birmingham lettings and management agents Letscene have
had their reputation for outstanding customer service confirmed
with a top professional accreditation.
The residential rental experts, who specialise in the city
centre apartment market, have become a fully licensed operator
under the National Approved Letting Scheme.
Membership reassures landlords and tenants that a company
complies with defined service standards, provides a customer
complaints procedure backed up with arbitration, and has client
money and tenant deposit protection cover.
The NALS is supported by some of the most powerful voices in the
property industry including the British Property Federation, the
Guild of Letting and Management, and the Royal Institution of
Chartered Surveyors.
NALS Operations Director Isobel Thomson said: "Agents such as
Letscene are in the vanguard of a drive to establish uniform
service standards in the industry. We are delighted to welcome the
company into the scheme.
Jagdeep Cooner, Joint Manager of Letscene, said: "NALS
membership, which entitles us to bear the NALS logo, shows our
landlords and tenants just what they can expect from us as we
continue to grow rapidly."
Founded in 2004 by Jagdeep Cooner and Abdul Mumeen, who have
around 20 years' experience in the lettings and management industry
between them, Letscene has doubled its business over the past three
years and has plans to open its first office in London's Marble
Arch on October 1.
"Our main focus of activity is letting apartments in Birmingham
City Centre and homes in Edgbaston and Harborne. With a shortage of
stock in the current economic conditions, we are actively seeking
to offer a full management service to landlords for apartments of
all sizes," said Jagdeep.
"Historically the property industry has been beset by 'cowboy'
lettings agents but our move will help to regulate a still
voluntary industry," he added.
Letscene offers a highly competitive deal to landlords, with no
administration fees or renewal fees payable for apartment lettings
in Birmingham City Centre. Based at 65 The Qube in Scotland Street,
Birmingham, the agency also provides a convenient up to the minute
online service to landlords and tenants at www.letscene.com.