Pictured: Peter Buckingham, partner at Andrew Granger &
Co
Staff at Leicestershire estate agency and chartered surveyors
Andrew Granger & Co are celebrating being awarded their latest
industry qualification. The licence has been awarded by the
National Association of Estate Agents (NAEA), the leading
professional body for estate agents which monitors the service that
agencies provide across the UK.
Membership of the scheme, which is by application, ensures that
agencies and their staff are fully qualified and operate to the
highest professional standards. The licence provides evidence for
potential customers that personnel at the agency are fully trained
and up to date. It also guarantees that Andrew Granger & Co has
safeguards in place such as professional indemnity insurance
designed to protect the consumer.
"We would always advise a vendor to use an agency with an NAEA
licence - even if it was one of our competitors," comments Peter
Buckingham, a partner at Andrew Granger & Co. "The licence
offers peace of mind for both vendor and buyer that they are using
a reputable agency with fully qualified staff. Whilst we have
always ensured that we operate according to professional policy, to
be awarded the licence is an additional feather in our cap and
further validates the high quality of services that we
provide."
Agencies with an NAEA licence have to undertake continuous
professional development and must follow the NAEA code of practice
which stipulates that the agent must act in their client's best
interests at all times. Agencies have to be appropriately
qualified and experienced to be granted the licence.
"The NAEA licence is one more way that we at Andrew Granger
& Co are able to demonstrate our commitment to the highest
quality customer service," adds Peter.
In addition to the NAEA licence, all Andrew Granger & Co's
surveyors are registered with the Royal Institution of Chartered
Surveyors to ensure that all staff operate in accordance with their
governing body's best practice.
Andrew Granger & Co employs 40 staff at its three offices in
Leicestershire including Loughborough, Market Harborough and the
city centre. It also has an office in London.