Flint Bishop

Disabled teenager and family thank the Complete Group for “outstanding” care

Pictured: Paige Thomas

A disabled teenager and family from Wrexham have praised the "first class" paediatric services offered by the Telford-based The Complete Group.

17-year-old Paige Thomas has profound learning and physical disabilities and is totally dependent on others for her care and quality of life.

Paige, her mum and dad Kath and Darran, and her 15 year-old sister have used the care specialists' paediatric services for four years.

Kath and Darran have praised the Complete Group for going "above and beyond" to provide Paige with the highest quality of service and care.

They said: "Paige has an amazing group of carers who provide unbelievable care, giving her an amazing quality of life. This is possible due to the amount of support that Paige and we as a family receive from the company.

"They are not only professional, but also understand that even though the home is a work place for the carers, they also know that it is exactly what it is - a HOME -  while also ensuring that Paige is maintained within the family environment and we all have time as a family.

"We cannot praise or thank the Complete Group enough for the service that they have provided, not only to Paige but to us all."

The Complete Group offer high quality child and family-centred services to support paediatric patients with conditions ranging from brain injuries, spinal cord injuries as well as cerebral palsy and other disabling conditions.

Sally Yandle, MD of The Complete Group, said: "At Complete, our focus is to provide first class paediatric services to the children and their families that we support in their own homes, helping them to maximise their independence, well-being, and quality of life.

"Our paediatric service identifies all the needs of a child with complex health care needs and puts in place a care package tailored to their individual and family's needs and one that respects their dignity and choices.

"Care packages are delivered by personal assistants, who undergo comprehensive training, led by an experienced paediatric nurse, prior to providing one-to-one care with ongoing supervision and support from experienced paediatric nurses."

The Complete Group's complex paediatric health care is structured around the standard for disabled children and young people and those with complex health needs which forms part of the government's National Service Framework for Children, Young People and Maternity Service.

 

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Article published by Midlands Business News on 14 October, 2011

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Articles submitted by The Complete Group:



  • The Complete Group raises money for Spinal Injuries Association - click to read
  • Canine companion Winter makes life easier for James - click to read
  • The Complete Group’s Leigh Rogers chosen to carry the Olympic Torch - click to read
  • Complete Group raise money for spinal injuries charity - click to read
  • The Complete Group shortlisted for prestigious award - click to read
  • Introducing the paediatric team at Telford-based the Complete Group - click to read
  • Complete Group launch Apprenticeship scheme - click to read
  • “Inspirational” Jo joins Complete Group - click to read
  • Paediatric Care – Why it’s so important to assess all of your options - click to read
  • Complete Group client helps raise thousands for children’s hospices - click to read
  • Disabled teenager and family thank the Complete Group for “outstanding” care - click to read
  • New MD of The Complete Group pleased with progress - click to read
  • Jo helps to change lives in Kenya - click to read
  • New personal assistants Complete life-saving training course - click to read
  • Complete Group client Tim hits heights for charity - click to read
  • Shropshire Nurse Wins Top Prize - click to read
  • Care provider nominated for two awards - click to read
  • Shropshire care staff to take the plunge for charity - click to read
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