Pictured: Graham Davies, of Martin-Kaye LLP
Solicitors
Social networking is changing the way employees communicate in
the workplace, and Shropshire companies must take notice.
Graham Davies, of Martin-Kaye LLP Solicitors, in Telford, said
it was crucial that employers reviewed their email and internet
policies regularly.
"With technology moving at such an incredible pace, any policies
you put in place may well be out of date in a very short time.
"So it's vital that every company looks closely at its
procedures frequently in order to stay one step ahead."
Graham said in particular, policies on social networking and
video sharing websites needed to be tightened up given the
increasing interest in sites such as Facebook, twitter and
LinkedIn.
"You may decide to ban your staff from posting anything about
the work they do for your company or anything that could identify
it, because you don't want internal discussions or decisions spread
all over the internet.
"And don't allow workers to provide links to your company's
website because you don't want to give the impression that you're
officially linked to what they may have written in a personal
capacity.
"It's also important to stress to employees that they must
clearly state that any views they express are their own, and not
your corporate opinion."
Graham said staff needed to be aware too that their actions on
the internet and via email could have potential risks.
"They may be under the false impression that if they ensure
their privacy settings are set to a restricted level that they can
post whatever they like.
"But if they've previously added work colleagues or business
contacts to their 'friends' list, then of course they will be able
to see exactly what they have said.
"If your company has its own official blog though and an
employee is asked to contribute to it, then different rules will
apply, and you should advise them at the time about what to write
on your behalf.
"Technology is changing the face of communication in all areas
of our lives today, and it's up to you to ensure your staff don't
damage your company's reputation with ill-considered messages and
personal opinions."