A Midlands-based telecommunications company has been awarded the
prestigious industry quality mark.
Birmingham-based Sipcentric, which services the SME and business
start-ups market, has been granted the Internet Telephony Service
Providers' Association (ITSPA) Quality Mark.
Sipcentric are one of only a handful of ITSPA members to have
been awarded this accolade. To receive this recognition, Sipcentric
had to demonstrate a clear customer service specification and meet
ITSPA's exacting standards.
Charles Chance, Sipcentric Managing Director, commented: "We
have worked extremely hard to put together an internet telephony
service that is both easy to use and represents the best value
around, without compromising on quality.
"Our team is totally committed to providing the best possible
experience for our customers and we are delighted to have been
formally recognised for this," said Charles.
Officially launched in December 2004, ITSPA was formed as a
trade association to represent UK-based network operators, service
providers and other businesses involved with the supply of VoIP
(Voice over IP) services to business and residential consumers in
the UK and Europe.
ITSPA aims to promote competition and self-regulation, in order
to encourage the development of a flourishing and innovative VoIP
industry.
"ITSPA aspires to represent the best in the VoIP industry. The
aim of the ITSPA Quality Mark is to recognise those members that go
the extra mile in ensuring best practice, and we are delighted to
be able to recognise Sipcentric as being one of them," said Phil
Reid, ITSPA spokesperson.