Flint Bishop

Public sector organisations no longer believe improving quality of service is a key motive for Whitehall’s collaboration agenda

Pictured above: Laura Stamboulieh, Director of Corporate Real Estate Consulting at DTZ 

 

A study published yesterday by DTZ, the global real estate services firm, has revealed a drastic reduction in the number of public sector organisations who believe a desire to improve quality of service is a major reason for Whitehall urging them to collaborate.

DTZ, which advises one in three local authorities and more than 30 central government departments, surveyed almost 150 key decision makers across a range of local government bodies, including councils, emergency services and health organisations, to gauge sentiment towards the collaboration agenda following the Comprehensive Spending Review. The results were then compared to those of the same survey carried out by DTZ in August 2010.

Whilst a large proportion (80%) of public sector bodies confirmed that 'improving the quality of services to customers would be a major driver behind their own decision to collaborate via asset sharing, there is a view that this sentiment is not echoed by the Government. In the original survey, 43% of senior local government officials said they believed a desire to improve services was a major driver behind the Government's push for them to collaborate. However, this figure has now fallen to just 24%, compared with the 95% who feel that the collaboration agenda is driven by the need to save money. Meanwhile, the number of those who view generating capital receipts as a key motive at Whitehall grew from 25% to 46%.

In the Midlands, 100% of senior local government officers who responded believed that collaboration was high on their organisation's agenda, with 86% saying that collaborating around asset sharing was taking place. Only 20% of respondents in the region believed that an improvement of services was seen as an important driver for the government. 

The pilot government property units in London and Bristol have signalled the Government's intent to rationalise its use of property, and as a result 20% more local government bodies (63%) now believe that the Government's move towards a smaller state is a major factor underpinning the collaboration agenda.

Laura Stamboulieh, Director of Corporate Real Estate Consulting at DTZ, covering the Midlands and South West, comments: "There has been a remarkable fall in the number of local government bodies who believe that the Government wants them to collaborate in order to improve the services they provide. Instead, our study shows that far more local government officials now see financial objectives as the main drivers behind policy direction from Whitehall, whether that's in the form of cost savings or capital receipts.

"Although collaboration remains high on the agenda for 88% of local government bodies and collaboration is now seen as less of a 'threat' to their organisations, remarkably 35% still have no plans to collaborate around real estate services. Clearly the Government still has some way to go to convince local government decision-makers of the real benefits which can be achieved through collaboration at a local level. 

"Despite this, in the Midlands the proportion of organisations collaborating around asset sharing is well above average though there appears to be a genuine nervousness that, in seeking to drive out cost savings, the Government is prepared to forego the quality of local services."

 

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Article published by Midlands Business News on 20 July, 2011

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