Pictured above: Sofia Tayton, Lodders Solicitors' expert on
care for the elderly
A new report into care of the elderly paints a "dismal and
depressing" picture, a Midlands expert has warned.
And Sofia Tayton, a solicitor in the private client department
at Warwickshire law firm Lodders Solicitors, who specialises in the
sector, said the whole system needed reform.
Her comments came in the wake of a care at home inquiry by the
Equality and Human Rights Commission which found "worrying"
instances of the elderly being left in soiled beds or clothing for
long periods.
It identified a number of significant problems, such as old
people not being washed properly, not being given proper help with
eating or drinking, and being left in bed for 17 hours in some
cases.
Staff turnover in the sector was "huge" with one woman said to
have had 32 different carers over a two-week period. Some home care
visits were just 15 minutes, forcing people to choose between
having a cooked meal or a wash.
Others were put to bed at 5pm and not helped to get up again
until 10am the following morning, said the report.
Lack of privacy was also a problem, with one person complaining
of being dressed by care staff in front of his bungalow window, and
another in front of family members.
Mrs Tayton said: "It is certainly a dismal and depressing
indictment on care of the elderly in the home.
"It is the lack of dignity and the failure to provide privacy
which will upset people more than anything."
Commenting on the 32 different carers' example, she went on:
"Even allowing that the individual may have dementia and not be
aware of all of those involved, the need for a continuous
relationship of some sort cannot be overlooked.
"Ultimately it all comes down to funding, whether the state or
the elderly person themselves is paying. If the money is not there
you won't attract the right sort of staff or be able to provide the
service required.
"The whole system needs a complete overhaul. Currently there is
a spider's web of interacting and complicated legislation governing
these matters. The Government is examining reform proposals but it
is very hard to see how in the present financial climate things can
be improved. Despite this, people shouldn't just accept a
poor service, and should not be afraid of complaining or asking
someone to raise concerns for them."
The inquiry is investigating how well over-65s who receive
homecare visits are looked after in England.
The Commission's full report will be published in November.
For more information about Lodders, please visit their website
here: www.lodders.co.uk