Tong Peal has added a suite of technical advancements to its
2011 range of machinery.
The UK's leading designer and manufacturer of handling and
sorting equipment for the vegetable industry is now offering touch
screen controls, memory settings, email or text alerts and remote
diagnostics across its range.
Improved efficiencies, reduced down time and ease of use are at
the heart of the optional extras.
"Traditional 'stop and go' controls are still offered on all
machines, but there are considerable advantages to embracing our
new technology-driven options," says Edward Tong, operations
director at Tong Peal.
As well as touch screen control, Tong Peal's control system now
allows operators to store settings in the machine's memory. The
speed and direction of rollers and conveyors can be changed at the
touch of a button to any combination of pre-determined adjustments,
programmed for specific crop conditions and cleaning requirements.
With standard controls users would need to manually adjust each
component to change settings whereas with touch screen technology,
users can simply set the machine once and store that particular
combination.
There is no need to worry about settings being changed
accidently, as Tong Peal has improved the management system within
the control panel with password protection meaning only designated
users can alter the machine's settings.
Tong Peal is also offering remote diagnostics as an optional
extra. "In the unlikely event of a fault occurring on the machine,
if it is fitted with our remote diagnostic module, our technical
team can remotely access the control panel to assist with tuning,
make adjustments, reset it completely or identify the problem so an
engineer can go out to the machine to resolve it if necessary. The
big savings here are of time and money, as remote access should see
us resolving issues even more quickly than we do now."
Mobile and email alerts complete Tong Peal's most recent
advancements. Should any faults occur with the machine, it will
trigger an automated warning that will be issued via email or text
message to a contact number of the customer's choice.
"We're really pleased to be able to offer these optional
extras," adds Edward. "Users of our handling equipment will enjoy
less downtime and find the options really easy to use. For example,
if you were using the Caretaker 2011 and wanted to alter the
direction and speed of the cleaning rollers and conveyors on the
Evolution cleaning system you would simply tap two buttons on the
control panel. It really is as easy as that. Making the changes
without the control panel would still be possible but it would take
a lot longer. All of these new features save people time and
therefore money."