30% of SMEs expect to see customers taking longer to settle
their bills for goods and services in the coming months, says
Aldermore, the new British bank.
Aldermore explains that with cash as the life-blood of any
business delays in receiving payments will lead to more businesses
failing.
Aldermore says that late payment by customers who are either
struggling to pay bills or exerting their buying power to delay
payment and improve their own cash flow is particularly damaging to
SMEs because each individual bill is likely to account for a larger
proportion of their revenues.
Many SMEs suffered when big businesses responded to the onset of
the recession by extending the deadline within which they committed
to paying their suppliers from 30 to 90 days.
Poor cash flow is a major cause of business failure, and a
survey of SMEs by Aldermore reveals that some SMEs are being forced
to take steps to prevent their cash flow situation worsening. 66%
of SMEs said they had already challenged the payment terms proposed
by their customers and 45% claim to have rejected work because of
payment terms offered.
Additionally, 43% of SMEs responding to Aldermore's survey claim
they have already threatened to charge their customers interest for
the breach of existing payment terms.
Tony Smedley, Regional Managing Director, Invoice Finance at
Aldermore in the Midlands, said: "Almost half of SMEs have been
forced to threaten to penalise customers for late payments. The
fact that they are prepared to risk souring a valuable relationship
underlines what a serious issue this is for businesses facing their
own financial struggles and lack of access to credit.
"Getting big customers to pay their bills on time is a perennial
problem for SMEs but they fix that problem by using invoice finance
to free up all that cash that is tied up in unpaid bills."
Invoice finance providers will buy or 'advance' the value of a
business' outstanding sales ledger for a fee, often within 24
hours, rather than waiting 30, 60, 90 days or longer for payment on
a product they have already delivered. The Asset Based Finance
Association's figures show that in the year to the end of December
2010 the value of outstanding invoice finance extended to
businesses by its members increased by 9% to £12.6 billion
(up from £11.6 billion at the end December 2009).
Aldermore warns that the situation may worsen as government cuts
take hold. Tony Smedley adds: "Traditionally, holding a contract
with a local council or other public sector body has been a major
bonus for SMEs, because the public sector is a prompt and reliable
bill payer.
"However, while central government continues to be an excellent
customer, and is now targeting a five day turnaround on bills, we
are starting to hear concerns raised by some industry commentators
about local government and other public sector bodies becoming
slower to pay.
"With cuts taking hold, SMEs may find public sector customers
becoming more hard-nosed about extending credit with their
suppliers for as long as possible.
"However, if you have a sensible invoice finance programme in
place then that will protect you from delayed payments from public
sector clients and allow your business to focus on its core
activities rather than just chasing debts."