Pictured above: Peter Maskell
Stress at work is a major cause of sickness absence and worries
over job security in the workplace spill over into the home
environment as families fear the worst but hope for the best, says
Peter Maskell, chief executive of not-for-profit insurer BHSF.
Commenting on the way in which job security anxiety impacts on
business performance, Peter said: "Increasingly, responsible
employers are looking for ways of supporting their employees during
these troubled times.
"Although there are a few signs of economic recovery in some UK
business sectors, there is no doubt that many people in employment
still face considerable uncertainty about their future", he said.
"Many companies are exploring ways of reducing their cost base -
and this usually results in a variable degree of downsizing.
"In the current economic climate, the worry over job losses is
compounded by the shrinking job market and the lack of opportunity
to secure alternative employment.
"This combination of factors inevitably impacts on business
performance. Employers feel the strain as they struggle to remain
competitive while simultaneously striving to inspire confidence in
their workforce about the future prosperity of their business".
He said that employees can become distracted from their
day-to-day work activities due to concerns over job security and
increasingly, responsible employers are looking for ways of
supporting their employees during these troubled times.
Providing access to stress counselling services is one way of
addressing this complex issue and this can range from telephone
support and helplines through to targeted, face-to-face
counselling.
In some situations, for example when an employee is on sick
leave with stress symptoms, referral to an Occupational Health (OH)
professional can be invaluable.
He added that the OH professional will be able to provide
confidential advice to the employee while also providing
constructive feedback to the employer on how best to achieve a
successful return to work - often in collaboration with the
employee's GP.
The OH professional will have a detailed understanding of the
factors that contribute to a successful return-to-work programme
based on their knowledge and experience of working with employers
in a wide range of public and private sectors.
"A successfully implemented return-to-work programme has
benefits for both the employee and the employer - a real "win win"
situation.
"Employers will often have to seek outside professional help in
putting together this type of programme and this can mean dealing
with several different stakeholders".
For many years, Birmingham-based BHSF, which for many years has
contributed to workplace health in the Midlands, is offering a 'one
stop shop' for employers.
It has pulled together OH services, absence management platforms
and initiatives such as helplines, to manage workplace stress.
Aimed initially at the SME market' BHSF now helps employers with
as many as 7,000 employees and in most is able to save the employer
money as well as improving the experience for employer and employee
alike.
Peter said: "In one recent case study a budget of £1600
translated to an immediate fall in absence repaying the investment
tenfold. In another the cost of stress counselling was reduced by
over 80 per cent.
"With the CBI/Pfizer Absence and Workplace Health survey due out
soon, it will be interesting to see how the 'received wisdom'
suggests employers should proceed.
"In the meantime, with the government initiatives around Fit
Notes stalled through lack of cash, the presence in the welfare to
work space of organisations like BHSF is essential if employers are
to tackle workplace ill health," he said.