Flint Bishop

Fitness club powers its way to win an award for good customer service

Owners of cafes and pubs shops and a fitness centre for women in Long Eaton are celebrating after customers voted them as winners for providing good service.

The Good Town Traders Scheme recognises and celebrates the achievements of businesses and rewards them for their commitment to excellence and customer service.

Organised by enterprise agency Erewash Partnership with the borough council's Pride in Erewash campaign, it aims to highlight the attraction of shopping locally.

Of the winners, only Asda retained the prize that it won last year for being the best place locally to buy food.

But some winners from 2010 were successful in other categories compared to the previous year. So Café Zing won best café instead of super sandwich, and Wild Goose Café which previously won best customer service came tops for its clean shop front.

The awards were presented at Pete's Upper Crust Café in High Street which held a joint event, complete with a birthday cake and music by Long Eaton Silver Prize Band, to celebrate work on a restored shop front to restore it to its former glory of 100 years ago.

It won its third prize in a row - the accolade for best service for looking after babies, having won best café/restaurant for the previous two years.

Partner Pete Thein said: "I'm just happy to have won an award of any sort, knowing that it's the customers who have voted for it," he said.

With the restoration work soon to be finished Pete said he was hoping to win trade for the café and the High Street in general.

Energie Fitness for Women on Tamworth Road, which has more than 300 members, took the overall best prize for customer service.

Trainer Linda Peacock, one of the four staff, said: "We are all very proud at winning this award, particularly as we are only eligible for some of the categories."

The awards - a trophy and a certificate - were presented by the Mayor of Erewash, Councillor Robert Parkinson, and Erewash market towns co-ordinator Paul Calladine.

"These awards mean a lot to the businesses concerned and their owners because they are voted for by the customers themselves, the people who regularly patronise these places and spend their money there," said Paul.

Award winners:

Best café/restaurant - Café Zing; Best pint & pub grub -The Twitchell Inn; Best place to buy food - Asda;  Best customer service - Energie Fitness for Women; Most attractive market stall - Knowles Fruit and Veg; Most friendly store to babies and children - Pete's Upper Crust Café; Most friendly store to people with disabilities - Gifts Galore; Cleanest shop front - Wild Goose Café; Best window display - The House of Ashley Peake; Super sandwich - Subway.

 

 

 

 

 

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Article published by Midlands Business News on 2 March, 2011

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Articles submitted by Erewash Partnership:



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