With the TSA local offers deadline less than two months away,
housing communications specialists Word Association are reminding
housing providers that they don't have long to inform tenants about
their offers.
Local offers are a way for social housing providers to tailor
their services, based on what their tenants want. The TSA requires
all providers to ask tenants if they want local offers against its
national standards. For example, how they consult tenants, manage
neighbourhoods or estates, or run the repairs service - each could
be the basis for a local offer.
Word Association Chief Executive Mark Thomas said: "As an
essential part of the TSA requirements local offers must be in
force by 1 April 2011 and tenants need to be informed about them.
With little time left before the deadline, Word Association is the
place to turn to get the message out to tenants in a quick and
cost-effective way."
In 2010, Word Association produced 20 annual reports for housing
association clients and won a prestigious award from the Midlands
Network for Resident Involvement for innovative design and strong
resident involvement. More than 300 people have requested a copy of
our Annual Report to Tenants Toolkit.
Mark has been invited to host workshops on producing tenant
annual reports for the Centre for Housing and Support in London on
March 29th and Manchester on April 5th. He will also host a
workshop on Communications and Marketing for the National Housing
Federation (NHF) at Hotel Russell, London, on March 10th. Other
speakers at the NHF event will include former Mayor of London, Ken
Livingstone and former Liberal Democrat MP, Lembit Opik.
Word Association is also offering a free guidance note for
anyone wanting more information on reporting the TSA's local
offers. To request a copy, or discuss how Word Association can help
you, email Mark@wordassociation.co.uk, or call 01455 614333.