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IT firm throws down gauntlet to Staffs businesses

An IT support company has challenged the Staffordshire business community to stump them with an IT question, to celebrate the launch of their new website.

UK Business IT Director Mark Swann believes the company's vast experience makes it virtually impossible for anyone to baffle them with an IT problem.

The Stoke-on-Trent firm's five engineers have over 50 years' experience between them, and Mark himself has worked in the industry since 1985, at a number of local businesses including Peach Data Services, Barringtons and M&M Technologies.

Mark Swann said: "We think we have dealt with every conceivable IT question over the years, so we challenge local businesses and organisations to try and baffle us!

"We will only ask them to pay for our time if we solve the problem."

The company has created their new website, at www.ukbusiness.it, to become a resource of information for people with IT problems. The site will feature a regular blog on IT Issues, and a host of free downloads, which provide advice on green ICT, disaster planning, and data security.

And they are also embracing social media sites like YouTube to help businesses resolve their own technical queries, such as adding and removing users on a network, basic network administration, and host a number of the Etruria-based company's customer testimonials.

Mark Swann said: "We wanted to make the company more personable and approachable, because a lot of IT companies are faceless and remote, and use too much jargon.

"In our experience there are plenty of enquiries which can be resolved quickly and without the need to speak to a technician, so our social media profiles will save companies both time and expense."

 

 

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Article published by Midlands Business News on 24 February, 2011

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  • IT firm throws down gauntlet to Staffs businesses - click to read
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