Philips Healthcare, a leading healthcare company, has appointed
Hugo Technology as its service partner for its patient monitoring
system in the UK until 2013.
Hugo Technology will support Philips Healthcare across its
customer base, servicing and maintaining all of its patient
monitoring systems, operating in over 900 NHS and private hospitals
in the UK.
"Patient care is paramount to Philips Healthcare and therefore
to ensure the best service levels for our patient monitors we have
enlisted the support of Hugo Technology. We initially began
working with Hugo Technology in 2006 on a smaller contract and was
subsequently supported by them on additional projects up to 2010.
During this time Hugo Technology has constantly demonstrated
commitment to delivering the high quality that is associated with
Philips. I am pleased that Hugo Technology will be supporting
Philips Healthcare for the next three years," comments Rob Booth,
modality performance manager - patient monitoring, Philips
Healthcare.
Hugo Technology is embedded within the Philips customer service
department and is fully aligned with Philips' operating systems.
Responding to this new partnership the Hugo Technology service team
has expanded with Philips Healthcare engineers joining Hugo
Technology.
Andrew Parton, joint founder of Hugo Technology, said: "we know
it could easily be a friend or family member relying on the
performance of the medical devices we maintain. That's why we
ensure all of our technicians are rigorous in their work,
whether servicing 100 or 1,000 devices. It's the patients whom
we're really accountable to and we instil this into the entire
team."
Hugo Technology is an independent medical equipment maintenance
and management company which services every type of biomedical
equipment from blood pressure machines and defibrillators, infusion
devices and multi-parameter monitors. Its field service team
operates nationwide and Hugo's workshop is centrally-located in the
UK in Bromsgrove, Worcestershire.
Hugo Technology is also an approved service provider for
Augustine, Moog, Nutricia, Therapy Equipment, Physiological
Measurements, AND, Cosmed, GE Healthcare and B Braun equipment.