Pictured above: Business Development Manager, Danielle
Cochrane
Following the launch of several new services this year, Walsall
business phone systems provider Cloudnet (www.cloudnetuk.com) joins
other UK telecoms companies celebrate a successful 2010.
Cloudnet joins: BT, whose shares have increased by 22% on the
year so far, TalkTalk, which is up 25.6%, Vodafone is up 18%, KCOM
(which used to be Kingston) is up 23% and Virgin Media is up a
massive 67%.
Cloudnet has seen its customer base quadruple and is planning to
double its team by the end of 2011.
The team which operates from the Enterprise Hub in Green Lane,
Walsall, and employs seven people is already planning a raft of new
features to help small businesses to benefit from its business
telephone services.
"Cloudnet is currently signing up 60 new customers a month and
we have grown our technical and sales teams to ensure that we
provide top quality service. Most of our sales leads come in via
our website which is run by our e-marketing team and we invest
heavily in techniques to improve our website rankings," commented
David Hill, founder and Chairman of Cloudnet.
The company's success is driven by its offer of plug and play
business phone systems with no capital cost for their customers and
free internet phone handsets. In addition, Cloudnet has also
introduced new services in 2010 including live answering service
CLASS, Flexi Number and free broadband migration.
Cloudnet enjoyed a boost in enquiries and sign ups after BT's
planned strike action in the summer.
In November, Cloudnet reached the finals in two categories of
the 2010 ICT Excellence Awards, which recognises the best and
brightest technology companies from across the West Midlands. It
was Highly Commended for the Technology Strategy Board's (Special
Award) for High Growth Potential Business and achieved was
commended in the Best Business Value category.
Cloudnet also received the prestigious Accredit UK quality
standard. David Hill comments: "We are one of the only
telephony solutions companies to offer a quality of service
guarantee to each of our customers and it is this strong
customer-focus which resulted in us not only gaining the Accredit
Quality Standard but also continuing to grow year on year."
To find out more about Cloudnet' services, visit www.cloudnetuk.com/walsall-offer/.