Shropshire homecare companies have been warned they must double
check the small print to make sure they comply with new
registration rules.
Pam Hinton, of Henshalls Insurance Brokers in Newport and
Shrewsbury, said new guidelines had been introduced at the start of
October which would have a wide-ranging effect.
"The new rules mean 9000 adult social care and independent
health care organisations who previously did not need to register,
are now required to formally register with the Care Quality
Commission.
"But in the run-up to the changeover, figures showed that over
3000 companies had still not signed up.
"And to make matters worse, the Care Quality Commission has been
forced to reject thousands more applications after mistakes were
made on the registration forms.
"This means many homecare companies could find they are not
covered by their usual insurance policies, as they have failed to
apply successfully to be registered."
Pam said any companies who were having trouble with the
registration process should check with their insurance broker to
ensure they were not breaking the rules.
"Each company needs to meet strict criteria to maintain ongoing
insurance cover, and any changes to their status could severely
affect their protection.
"Given that companies like this are often dealing with the most
vulnerable people in society, usually elderly people, it's vital
that all insurance is correct and up-to-date, for the sake of both
clients and carers."
Pam said as well as the 9000 extra care organisations who had
been required to apply, companies already registered with the Care
Quality Commission had been through the process too.
"It's clear that the new rules are in place to protect everyone
involved in the care industry, and although the process is
complicated, it's a valuable step towards ensuring strict standards
are maintained across the UK."