Staff members employed by Victoria Centre to keep the popular Nottingham shopping destination well-managed, clean and safe are set to win Awards when shoppers cast their votes during Customer Services Week 2010 which runs from Monday 4th October.

Shoppers should be on the look-out for staff members who 'go the extra mile' in serving and supporting customers with the highest degree of professionalism and care, and there will no doubt be remarkable acts of service worth rewarding.  A 'Welcome Team' will greet shoppers at the Parliament Street entrance, recognisable by their distinctive red shirts.

This year's theme is 'A Tradition of Customer Service' and reflects Victoria Centre's 38 years of delivering a top shopping experience for the region's public. Visitors can ask for the name of the member of staff and nominate the person, or team, for an award. The Nomination Box will be positioned at the Information Desk on the Upper Mall.

Customer Services Week started as an American initiative and is now run worldwide by all kinds of businesses. Victoria Centre prides itself in quietly, and often invisibly, servicing the needs of the shopping public, and recognises this international activity as an opportunity to recognise the work of the staff, and the loyalty of its shoppers.

Vikki Redshaw co-ordinator for the initiative says: "Superb customer service is something to shout about. This campaign will give our visitors the chance to say a big 'thank you' to some very special people, and our staff a great opportunity to meet and greet whoever comes though our doors next week."