The recent heavy snowfall has made it difficult for many
organisations to operate as normal. Whilst employees struggle to
access their workplace, desk phones are ringing unanswered as
customers and suppliers try to place orders, reschedule
appointments or seek customer service. As a result, business profit
can suffer heavily.
There is one local business however whose profits have certainly
not suffered. Midlands-based business telecoms company Pink Connect
have been inundated with calls from companies wanting to set up as
remote workers their employees who are stranded at home. Pink
Connect offers converged communications that cut business travel,
enable home-working and maintain productivity so, whatever the
weather, there is a solution that means those calls will be
answered, even if no one makes it into the workplace!
They give their customers an easy to use online portal which
enables complete control of where your numbers ring and for how
long. It even allows one number to ring at multiple locations so
you can share the answering between those who've made it into the
office and those remote workers who are snowed under.
There is also access to a host of extra features which come in
handy in times like these such as the ability to send calls to a
recorded announcement giving advice or information, network based
call queuing to deal with excessive demand and secure access to
office IT networks.
One group of companies to benefit from this treatment is The
Website Design Centre which has branches in London, Birmingham,
Norwich, Attleborough, Gt Yarmouth and Pontypridd. They have been
plagued with staff not being able to get in. Director for the firm
Daniel Arpels commented "Pink Connect really did come to our rescue
and have allowed us to carry on regardless of who makes it into the
office".
With travel chaos, school closures and workplace inaccessibility
so widespread - there has never been a better time to look into the
option to have employees working from home. Less travel also means
you're doing your bit for the environment and it will surely come
in handy when this cold weather turns into staff illnesses.
For more information about Pink Connect, please visit their
website on www.pinkconnect.com