Pictured above: Gavin Whitehouse (Clement Keys), Ed Priestnall (Clever Cherry) and Chris Shaw (Professional Link)

A unique web based service charge accounts tracking system, Snapshot, launched by chartered accountants Clement Keys just twelve months ago, has fuelled substantial growth for the firm's service charge team, which is now the largest specialist team in the region.

Snapshot provides live management information on year end accounts enabling managing agents to see at a glance what progress has been made on all service charge assignments.  The data is easily processed to provide a wide range of visual reports on current status and completion.

"The benefits provided by Snapshot have proved extremely popular leading to a substantial increase in clients across the commercial and residential sectors.  We now have a twenty strong department that understand the pressures imposed on managing agents when dealing with service charge accounts," says Gavin Whitehouse, partner and head of the firm's property service charge team.

Snapshot draws upon an internal database with an intuitive customer interface that presents real time information on which properties are being worked upon. Accessible via a secure login and available 24 hours a day, the system features an easy to navigate format, complete with graphs and charts, so that clients can understand the stage of completion of each individual assignment.

Gavin adds: "Clients that use Snapshot tell us that it greatly reduces the internal administrative burden involved in monitoring their service charge obligations."

Snapshot has been developed with support from IT consultancy Professional Link and web design and SEO specialist Clever Cherry.