Santa is loading up his sledge for the big distribution run on
Christmas Eve and his sledge is groaning with "stuff". But
his more forward thinking elves might be feeling a bit insecure as
they will have discerned a growing tendency away from us owning
physical "stuff".
For some business owners Christmas might afford a welcome break
to think more deeply about their business whilst snoozing after The
Queen's Speech. Tim Latham, the founder of Unconsultancy says "SME
leaders are only too aware of the difficult trading conditions
still facing many sectors, and it's enough of a headache fending
off existing competition. But there is a growing army of new
start companies, some well funded and resourced, who are planning
to eat established players for lunch in 2011."
Unconsultancy works with businesses from pre-startup to the
biggest and most established, helping them to understand and
redesign their business model for the coming years. Latham
added "One really interesting trend is the move away from owning
"stuff" to having access to it when you need it, and at far lower
cost - much of it is fairly small scale at the moment, but
gathering momentum like a snowball. Car travel is a good
current example, a growing minority are dismissing car ownership
and moving to car rental by the hour, picking up and dropping off
in a convenient City centre street (for instance Zipcar); or now
even peer to peer car rental such as RelayRides or GetAround
(whereby I rent you my car for a few hours or a day or so).
The emergence of platforms able to cleverly match excess
capacity in something with demand for the same thing elsewhere is
driving this new movement and it also chimes with increased
environmental concerns and another "R" to add to Reduce, Reuse,
Recycle, Repair - Redistribute.
Tim gave an example "Apparently the average domestic electric
drill is only on and drilling holes for 12 minutes of its entire
life, and as every salesperson has had drummed into them - I'm not
really interested in the drill, I'm interested in the hole.
People are increasingly less interested in ownership than
access to whatever it is when they want it".
So maybe in years to come Santa will be operating less as a
distribution service from his central warehouse at the North Pole
and more like a redistribution service between all the houses in
the world. A logistical nightmare!