A family-owned haulage business has earned a worldwide standard
for its commitment to quality service.
RCS Logistics in Corby, Northamptonshire, has secured the ISO
9001 accreditation which recognises organisations with a 'quality
management system'.
To achieve the accreditation the firm, which is a member of
Palletforce - the UK's leading palletised distribution network -
had to meet strict requirements regarding its ability to ensure and
improve upon the quality of its products and services.
Stephen Gray, Commercial Director, said: "We are delighted to
announce that following the extensive audit of our operations, we
have achieved the highly acclaimed ISO 9001 Quality Management
System Certification for Logistics and Warehousing.
"A milestone in its own right, achieving ISO 9001 accreditation
is the first stage of a continuous and rigorous assessment and
audit process that ensures RCS Logistics provide the best possible
service to our customers."
RCS Logistics was set up in 1973 by Ray C Smith as an
independent, family-owned business and is now run by his son Simon
Smith.
The company operates a fleet of more than 50 vehicles and counts
some of the UK's largest retailers - including Avon, ASDA and
Sainsbury's - as customers.
Gary Clark, ISO Manager at RCS Logistics, said: "It stands as an
unbiased recognition of RCS Logistics excellence in providing our
customers with quality services that we've achieved this
status.
"RCS have invested heavily in technology and training over the
past few years to ensure we meet and exceed our customers'
expectations."
Michael Conroy, Chief Executive of Palletforce, said: "Achieving
an internationally-recognised industry standard is a testament to
the hard work and professionalism of staff at RCS Logistics. We are
proud to have them as a valued member of our network."