APC Overnight has launched a unique online volumetric calculator
as part of a comprehensive overhaul of its website - the main
customer interface for booking collections and tracking next day
deliveries. Visitors to the website simply enter the width, height
and depth of their parcels and the calculator provides the
volumetric weights in kilograms in order to get an accurate quote
for shipping each parcel.
The new website's logical layout and easy navigation delivers a
quick visual reference to APC Overnight nationwide next day
delivery services available through the UK's largest network of
independent local depots. The interactive website is free of jargon
and uses simple language to help customers find the information
they need in an instant.
A special "new customer" area explains the company's nationwide
depot network capability, services and advantages for all sizes and
types of businesses. This section of the website also contains
user-friendly information about APC Overnight's specialist
expertise, timed delivery options and integrated systems.
Using the website to find a customer's local APC Overnight depot
is easy. They simply enter their town or postcode into the search
tool on the left-hand side of the website and click the "find"
button. The system instantly displays the local depot contact
information with a brief outline of the company. Other useful
website tools include online parcel tracking and fast login for
customers to access their "My APC" accounts.
"We have taken a customer-focused approach for the new APC
Overnight website, which also supports our nationwide branding and
network developments. The website provides an intuitive user
experience enabling our customers to find all the information they
need with a few clicks of a computer mouse. They don't have to
navigate through several pages before they find the answers they
require. Cutting edge features such as the online volumetric
calculator make it much easier for customers to get accurate
quotes. The website is also an important resource for our network
partners as it will help them with their own local marketing," says
Jon Barber, Marketing Director, APC Overnight.