Pictured above: James McKinnon Trainee Support Engineer

A specialist in IT and computer support, Resolve Information Technology has taken on their first trainee, James McKinnon, a fourth year student at Worcester College of Technology, as part of a major push by the firm into unified communications.

Resolve Information Technology director, Tim Winstanley stated: "James started with us on a 1 day a week basis to gain valuable work experience. We had no expectations other than he had a good CV, but he was as keen as mustard and we felt that he would make a really good addition to the Resolve Team."

Although delighted to be offered the post and relishing the opportunity, James wanted to continue with his studies having completed his OCR National Diploma for IT Professionals. Said James: "I wanted to keep my college course going, something that Resolve were keen on too, so it was agreed that I should continue doing one day a week to complete my HNC in Computing, which is great."

Whilst James completes his course, Malvern-based Resolve will be busy building a structure around James to enable him to learn all about VOIP, Networking, Microsoft Server Products and general PC maintenance.

A convergence solutions specialist and possibly the regions foremost one stop shop for IT and telecommunications solutions, Resolve is an acknowledged expert offering end to end solutions from Server's to Smartphones, including telephony contracts from O2 and Orange.

Said Tim: "With our business going from strength to strength, the addition of James to the team is fantastic news for the business."