Pictured above: Wayne Farrington director of Brightfox
Solutions
The ambition to get to the top of Google and other net searches
is seeing unscrupulous web companies ripping off local businesses
claims a director of a Warwickshire based web design company.
Wayne Farrington from Brightfox Solutions, based at Parrotts
Grove, near Nuneaton, said disreputable companies are tarnishing
the industry and hindering business in the region by making false
promises that they can get companies to the top of Google, often
asking for thousands of pounds.
Mr Farrington whose company have many customers around Coventry
and Nuneaton said: "These cyberspace cowboy builders really are the
scourge of reputable website design companies, making it harder to
get across the message of what can be done to get noticed on the
internet. They make wild promises and once the contract is signed,
they fail to deliver, and in some cases take no action at all. It's
a rip off."
With the Internet a major marketing avenue for sales, search
engine optimisation (SEO), where website content is constructed to
help businesses get spotted in searches, has become an increasingly
important topic for business leaders. Many spend huge budgets so
they can be in front of their competitors on Google and other
search engines.
Mr Farrington added: "These unethical companies try to make it
all out to be so easy and that they will be the answer to one of
the most important marketing wants in today's business. We have
spoken to businesses who are angry at the poor treatment they have
had where the promises just weren't delivered."
He gave advice to all businesses who receive unsolicited calls
or emails with big promises on SEO.
"Don't believe the hype," he said. "It's best to speak to at
least three companies and see what they say. Only by talking to
trusted companies can you be equipped to make an informed choice
and remember the old saying of if it's too good to be true then it
probably isn't true."
Katie Randino of Frank Brookes Ltd, who is now working with
Brightfox Solutions, said: "We listened to one of these companies
promising to get us to the top of Google and signed up to a 12
month contract costing thousands. They did nothing whatsoever
except take our money. We had a right battle before we got the
contract cancelled and our money back. We certainly learnt a lesson
and we're glad this is now behind us freeing valuable time to
concentrate on growing our business rather than having exasperating
phone calls. I would warn all businesses not to make the same
mistake."