With BT looking likely to have its first strike in over quarter
of a century if the latest offer isn't accepted, thousands of
businesses and homes could be left without phones or internet
during the strike which could take place in August 2010.
Any industrial action would mean that reported faults on phone
lines and broadband services would take a lot longer to fix, and
could leave small businesses and households without phone and
internet services for a longer period than would normally be
expected.
David Hill, Chairman of Cloud Net believes that his company can
offer small businesses a robust alternative to BT so that companies
can avoid being reliant on the telecoms giant and its thousands of
unhappy workers.
"We all know how important telephone systems are to a business.
When there is a fault or a problem then you need a solution and
fast. Now that engineers are preparing to strike you may not get a
repair service as fast as you'd like (if at all)!"
"Add to the equation, that mobile networks are maintained by a
single company - Ericsson - whose engineers are distinctly
disgruntled at the proposed redundancies and suddenly "traditional"
communications companies don't seem the most reliable."
So what are the small business owners' choices? Cloud Net
believes that it can provide a greater degree of resilience than
telecoms giants as its telephone systems are based on the
internet.
The essence of the internet is its robustness. Initially it was
designed to withstand a nuclear blast by having multiple routing
options so if one part goes down, others pick up the load.
Consider what could happen if there is a fault on a BT ISDN
line, which many small businesses use, all company phones die and
there are few options to reconnect quickly if no engineers are
available.
Cloud Net's phone system uses the internet and allows users to
make and take calls anywhere there is a broadband connection. If
one connection goes down, then users can take their phones and plug
them into an alternative broadband line, for example an additional
line in their office. Alternatively users can take the phones home
and plug it into their home broadband service and work there for
the day. This means that users will still have use their usual
office phone numbers and all the switchboard features they are used
to, including the ability to transfer calls within the
business.
If users want to benefit from Cloud Net, then there is no
guarantee that BT will allow the porting of numbers away during the
strike - so now is the time to act.
Cloud Net will still be able to configure systems in the period
of a strike but may not be able to transfer numbers - so new users
would have to use new telephone numbers which would not be
ideal.
There are other options from Cloud Net as well to help small
businesses survive the BT strike. Cloud Net will divert any call to
any phone anywhere with no divert fee and also provides a live
answering service to field any incoming calls.
"The great thing is that you can keep all of this flexibility
and resilience comes at very little cost. If you want a standby
power supply in case the mains cuts out, it costs a fortune. If you
want a standby phone system in case of strikes, there is no capital
cost from Cloud Net and a very low monthly subscription," says
Charles Chance, MD of Cloud Net.
For further information about Cloud Net, please visit their
website here: www.cloudnetuk.com