Flint Bishop

University helps Rainbows harness social media

De Montfort University (DMU) in Leicester has been awarded an 18 month project to develop and deliver a social media strategy for Rainbows Hospice for Children and Young People.

Valued at just under £100K, the project is a Knowledge Transfer Partnership (KTP) between Rainbows, DMU's Institute of Creative Technologies (IOCT) and the University's Faculty of Art & Design to design and implement new media strategies to increase awareness of the charity and embed new media within all of its fundraising activities.

Loughborough based Rainbows provides holistic, family centred short breaks, symptom control and end of life care for children and young people with life-limiting and life-threatening conditions from across the East Midlands. The charity needs about £2.8m every year to support over 250 families and currently receives less than 15% statutory funding.

KTPs are UK-wide Government programmes that enable businesses and organisations to access knowledge and skills within academic institutions in order to improve their competitiveness and productivity.  Recent graduates are recruited to an organisation for one to three years to work on a project that has been identified as a high priority for the organisation. During this time the graduate is supported by an academic, bringing valuable experience and stewardship to the project.

The Rainbows KTP will be undertaken by Edward Truman, a Marketing Management with Multimedia BSc graduate from University of Gloucestershire. Under the guidance of DMU's academics, Edward has been tasked to examine the changing patterns of charitable giving among its donor communities by firstly understanding the shift in philanthropic behaviour and subsequently identifying how social media may be used effectively.  The project will also aim to understand how new media technologies may enhance the quality of life for residents at the hospice and their families.

The lead academic for the project is Dr Tracy Harwood, Senior Research Fellow and National Teaching Fellow based at DMU's IOCT. She said: "Edward is a fantastic asset for Rainbows and the project. He brings with him experience of working in social media having most recently undertaken the role of Marketing Executive at the National Space Centre in Leicester.

"Charities like Rainbows are constantly competing for consumers' attention and appealing to their spending power. However traditional tried and tested approaches are not working as well as they used to. Social media is an increasingly powerful tool for communicating with supporters and potential supporters of charities."

Patricia Brookes, Director of Fundraising at Rainbows, added: "Marketing online is becoming more and more important for Rainbows. It's an incredibly cost-effective way to reach our community and ask for their support.  We're looking forward to working closely with Edward and our partners at DMU to make this project a success for our charity."

 

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Article published by Midlands Business News on 6 May, 2010

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