Pictured above: Sally Lambert

Nottingham call centre Domestic & General (D&G) has appointed a senior HR advisor to join its award winning team.

Sally Lambert, 38, has joined the team and will be managing the recruitment team, and partnering with operations to manage employee relations issues.

Sally has over ten years experience in HR and recruitment and has previously worked for companies including Babcock International, Norwich Union and Prudential.

D&G, which is based on Talbot Street in the city centre, is the UK's largest specialist provider of service contracts on domestic electrical equipment. The firm employs over 700 people aged from 16-72 at its Nottingham call centre which opened in 1997. 

D&G is well know for its positive recruitment strategies, and has broken the mould of what people can expect from a call centre in terms of the employment opportunities and careers it can offer people. The firm has twice won an AARP International Innovative Employer Award which recognises employers that have demonstrated a ground-breaking workforce or human resource procedures addressing issues relevant to workers aged 50 and over.

The company has also previously won an Employer of Choice Award.

Sally said on her appointment: "I am looking forward to my new role at D&G enormously. This is a completely new industry for me, and I am looking forward to learning all about it. D&G is a very busy organisation and there are lots of areas to cover. D&G has a good reputation in the industry, and its recruitment strategies are streets ahead of its competitors and I am looking forward to learning more about its policies and to having an input into them."

Tracy Burrell, HR manager at D&G said: "We are delighted to welcome Sally to the team. She has a great deal of experience in HR and recruitment and I am sure that she will be able to bring a great deal to the team with her skills and expertise."