Flint Bishop

Customers wake up and smell the Starbucks at Knights BMW Stoke

Pictured above: (l-r) Lyn Barnfather, Charlotte Bounre, and Margaret Dixon 

 

A Stoke car dealership is offering their customers premium coffee when they buy their premium cars.

Knights BMW Stoke now boasts a Starbucks coffee bar on site for customers looking for a new vehicle or waiting for their car to be serviced.

And with the added bonus of free Wi-Fi connection, customers get to enjoy a great cup of coffee while they catch up on their emails at the Radial Park dealership environment. 

The reception team have been trained by Starbucks as baristas and have specialist training every six months to make sure their coffee meet the Starbucks standard.

Dealer Principal David Vickers is delighted to serve up the perfect cup of coffee to customers when they visit the Stoke dealership.

"Buying a prestige car like a BMW or a MINI is an experience to be enjoyed, so we wanted to build on that experience to make it as pleasurable as possible," he said.

"Now our customers can take a look at the new models on offer or catch up on some work with a coffee while waiting to collect their car from our servicing department or Bodyshop."

Barista and receptionist Margaret Dixon said the Starbucks range of lattes, cappuccinos and mochas had received a warm welcome from customers.

"Our customers travel from the Midlands and further afield to use the dealership so they are delighted to be greeted with a coffee," she said.

"Plus with our coffee shop style waiting area, they get a break from their busy day with the paper or a chance to catch up on emails using the free Wi-Fi connection."

 

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Article published by Midlands Business News on 25 May, 2010

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