Pictured above: Caroline and Nathan with their awards

Two members of staff at The Belmont Hotel, De Montfort Street, Leicester have been awarded their Edexcel level 3 BTEC in supervising customer service performance in hospitality, leisure and travel.  

Caroline Holloway and Nathan Morley have both been with The Belmont Hotel for several years and have undertaken hospitality courses as part of the company's commitment to training its people.

Operations Manager James Bowie said: "I am delighted that Caroline and Nathan have achieved this accolade, they have both worked very hard for the qualification. The Belmont Hotel prides itself on its customer service and as an independently owned hotel we feel it is particularly important that we have this edge."