Flint Bishop

Remote IT System helps electrical goods supplier break records at Spring Fair

A system installed by Staffordshire IT specialists ARC IT Solutions has helped a client rake in almost £1.5m in sales at this year's Spring Fair.

The Stoke-on-Trent-based firm set up the system, which enables companies to scan barcodes, check stock, and take orders on their exhibition stands, on behalf of an electrical goods supplier at the NEC in Birmingham.

The stand effectively became a remote office, complete with wireless internet connection and CCTV cameras to ensure stock was safe when the exhibition was closed.

ARC IT Director Andy Rafferty said: "It's not the first time we have helped this client set up at an exhibition, but it was certainly the most successful for them in sales.

"Exhibitions are a major part of their business - last year they did four shows and brought in sales worth £4m (about 10% of their annual turnover) - and having the ability to take and dispatch orders on the day is vital for them.

"It gives them an advantage over other retailers at the show too.

"To go with this they need efficient IT support to sort out problems if they arise, because if the system went down they could lose sales - losing a day might be worth £1m in orders."

ARC IT will now be responsible for helping the company move to larger premises - they are currently working on the network infrastructure at the new headquarters in Fenton, having carried out a site survey in January.



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Article published by Midlands Business News on 4 March, 2010

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