Flint Bishop

Making sure the skills are there when the upturn comes

Pictured above: Left to right, Geoff Guerin, Melanie White and Sunita Mistry with Michael Chapman, BHSF HR & Quality Management Director

 

A small Midlands company is determined to battle through the recession by bucking the traditional trend and investing in the development of its staff.

Aware that many companies cut back on staff training during economic downturns, Birmingham-based nationwide healthcare insurer BHSF has taken the opposite view and put its faith in three young professionals who started with the organisation on its graduate development programme.

Sunita Mistry, lead quality auditor, has been with the company for five years and is studying for a Diploma in Quality Management with the Chartered Quality Institute to further her career which already includes training internal auditors providing them with ongoing support, coaching and advice.

Mel White, human resources officer, has been with the company since 2005 and is taking a two-year MSc course in HR management and business at Aston University. 

Mel regards the qualification as an important part of her professional development having recently been appointed to her role.

Geoff Guerin, business improvement officer, has been with BHSF for three years and will be studying for an MBA at Aston University, a course which is accredited by the three international management education bodies. 

He feels that success in the course would provide a platform to upper management as well as equip him with a greater skills base and so that he's of greater use to the company. 

BHSF views the development and training of the staff as all important and 33 other members of the 140 staff are currently involved in NVQ courses at various levels. 

The company sees training not only as an ongoing advantage to its day-to-day operations but as giving it the edge over competitors when the recession evolves into an economic upturn.

Mike Chapman, HR & Quality Management Director, said: "We know only too well that in many companies the first cost centre to be cut in a recession is the training and development budget.

"Even though we are a relatively small company, we've taken a long-term view. When the UK comes out of recession it is going to be short of skills at the sharp end which will slow down development. We do not want to be in that position.

"The company is heavily investing in the training and the skills development of its staff and Sunita, Mel and Geoff are good examples of the way in which we are determined to be prepared for the economic turnaround and the long-term future".

There are 250 places on the West Midland Graduate Internship Scheme which SMEs in the region can take up.

The scheme enables employers to use graduate talents to work on projects during a period of economic downturn and helps the graduates get experience in finding a job.

There are no wage costs to the employer and internships can last from four to six weeks.

 

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Article published by Midlands Business News on 7 September, 2009

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