Insurance lawyers are increasingly turning to the web and social
networking sites to root out rogues. DLA Piper says the aim is
to "combat excessive and exaggerated claims by routinely conducting
simple and cost-effective background investigations".
And the results have been impressive.
Alan Jacobs, partner and head of insurance at the Birmingham
office, said: "A recent example of our success was in an accident
at work case where the individual concerned claimed the back injury
he had suffered had rendered him unable to play cricket for six
months.
"In examining the claim we conducted a range of online
investigations which included looking at his cricket team's
website. In doing so we obtained evidence that he had not missed a
match all season, and had even played for them on the weekend
afterwards.
"This revelation obviously put the seriousness of his injuries
into question and reduced his damages substantially. As far as his
claim went it was probably little consolation that he was the
team's top scorer."
Mr Jacobs said social networking sites were also providing
significant information.
He went on: "Often people leave their profile on such sites open
for public viewing. This is essentially 'free surveillance' as the
profiles are often updated with photos and narrative about recent
holidays and sporting activities undertaken.
"A recent example of a case where we obtained useful evidence
from a social networking site involved a person who claimed damages
following a road accident. It was a matter of dispute whether they
were driving under the influence of drugs or alcohol at the time.
The allegation was denied.
"However, on perusing the man's social networking site we
obtained photographic evidence which appeared to show him sitting
in the driver's seat of his vehicle smoking an illegal
substance.
"This called into question his credibility as a witness and
contributed heavily to the favourable settlement of the case."