A Shrewsbury entrepreneur is staving off the challenges of the
recession by growing sales and is hoping that a move to new
premises will help it break the £1m barrier for the first
time in its history.
Steve Nankivell, who set up Belvidere Lifts in 2003, has
developed a personal approach to doing business and is beating off
competition from bigger rivals to land contracts with the Welsh
Assembly Government, Telford Plaza, Peacock Group and other local
authorities across the Midlands and UK.
Growth has continued at such a pace that the family-run business
has taken advantage of the launch of the Rural Regeneration Zone's
new Rural Enterprise Centre by moving into a 230 sq ft office to
base its administrative function in.
"This is an important step for our company and gives us a solid
platform from which to enter the next stage of our development,"
explained Steve, who previously worked with a big national
provider.
"It is always a difficult decision to make moving from your
home, but we now have a very professional office, access to the
latest technology and enough space to take more people on."
He continued: "What makes it easier was the flexibility of the
licence, which means even in today's difficult times we could
safely afford to make the move without it risking the future of the
business."
Specialising in lift maintenance, service, repairs, breakdowns
and installations, Belvidere has gone from Steve working on his own
to employing 7 people and turning over in excess of £850,000
this financial year.
Its attention to detail and speed of service has seen it expand
its client base and, thanks to the introduction of the Disability
Discrimination Act, the company has successfully been able to
diversify into the installation of disability lifts.
Whilst the majority of the workforce is from within the family,
more than 15 engineers can be out at any one time dealing with
installations, urgent breakdowns to modernising lifts and
completing major refurbishment projects.
"The main reason I started the firm was because the bigger
companies I worked for had lost their customer service ethos - in
short, I knew there was an opportunity for someone to come into the
marketplace and do things differently," pointed out Steve.
"This is exactly what we've tried to do and, in the six years
we've been running, it is an approach that has been welcomed by
clients both large and small. The personal touch has gone out of
business and we are trying our best to put it back."
Belvidere was one of the first tenants to move into the Evans
Easyspace and RRZ-backed rural enterprise centre, one of eight
being created in Herefordshire and Shropshire.
The facility in Battlefields, which is a £3.5m investment,
is the largest centre out of the network and features a 2-storey
block, containing 42 offices, 9 workshops and cafe.
After just six months, the 'hub' is already half let, with more
than 26 enterprises now calling it home.
Rural Regeneration Zone's Ian Edwards was delighted with the
uptake: "Belvidere is exactly the type of business we had in
mind when we first came up with the concept; a young dynamic
company with the ability to create new jobs and grow.
"The centre gives it the technology, the space and the
additional benefits of being able to introduce specialist business
support from Business Link into the equation"
Steve concluded: "It really does feel like being part of a wider
community and the assistance we have received, especially from
Centre Manager Rachael Peters, has been invaluable in setting us up
for a record year."
When full, the 28,000 sq ft Rural Enterprise Centre will
eventually be responsible for creating 200 jobs in the local
economy.