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Why Data Security is a Serious Matter for Every Business By Mike Musson, ICT Cluster Manager, Advantage West Midlands

Author: Mike Musson
Last Updated: 2/10/2010 8:19:23 PM

Summary

Data is at the heart of every business, but is your company’s data secure? The implications of data loss are significant; from lost business and damage to your reputation, to fines or even prison

Article

On a basic level, most businesses would struggle to function without access to electronic data; whether it's a contact database, HR, accounts or payroll. Temporary data loss can be costly in terms of operational downtime but permanent loss can be disastrous and even stop the business from trading. Attempting to replicate lost data is at best time-consuming and at worst impossible.

Physical data loss, of which there have been several high profile cases in the media, can also have far reaching consequences.  The press coverage of these incidents has raised public awareness of how lost or stolen data can be used for crimes like identity fraud, so they can seriously damage a company's reputation. 

There are various steps that organisations can take to ensure that data is kept secure.  Nowadays, as the majority of files are kept electronically, an IT backup plan is crucial. Technical failure can take numerous forms: hard drive crashes; natural disasters; human error; theft; virus attack; or power surges. There are various options such as subscribing to an automated online backup service where data is copied and transferred to the provider's servers.  Alternatively, companies can keep a copy of their own files, but this needs to be done regularly, weekly if not daily, with the duplicate storage device kept off-site.  It's also essential to install a company firewall and virus protection on a network and individual laptops.

The growth of home and mobile working means that confidential business data is increasingly being stored on laptops therefore raising the risk of data being exposed to third parties. There are a variety of ways that businesses can address this from setting physical barriers, such as data encryption and enforcing passwords, to establishing strict policies on the use of company data. 

The Data Protection Act means that firms have a legal responsibility to keep personal information about their clients confidential.  Businesses also need to keep financial records for up to seven years.  Failure to meet either of these requirements can result in legal actions. 

Data backup is not always a number one priority when running a business, especially on a limited IT budget.  But with financial figures, competitor information and customer data on your computer system, the potential cost of data loss needs to be addressed and managed effectively to avoid disaster.

The issue of security, as a whole, is one of the focal points of the West Midlands ICT Cluster's strategy.  As such, the Cluster is in the process of setting up a technology group for this area, the first meeting of which will be scheduled for early 2010.

 

The Author

Mike Musson

 

Mike Musson has been ICT Cluster Manager at Advantage West Midlands since July 2006.

Previously Mike ran his own successful IT business so brings valuable private sector experience and insight to the public sector ICT Cluster initiative.

Mike  and his team at the ICT Cluster are focused on helping small-to-medium sized West Midlands businesses to become more successful which in turn should help the region to become more prosperous. The ICT Cluster runs a number of initiatives to reach these goals including: increasing the number of businesses engaging in innovation and undertaking R&D, assisting businesses to lock into regional, national and EU funding programmes, accessing UKTI support for international trade as well as running  the ICT Cluster Conference and ICT Excellence awards. The ICT Conference attracted 420 participants last year making it the largest event of its kind in the UK whilst the Awards have grown in prestige year on year now recognised by the Technology Strategy Board sponsoring a special award.

In addition, the ICT Cluster team have been instrumental in setting up initiatives such as Accredit UK, Open Advantage, IT Futures, West Midlands Mobile and Wireless and the UK IT Association to encourage innovation and competitiveness among West Midlands technology businesses.



 

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